Oops! Typed the wrong username when subscribing to your favorite creator? Don't fret – we've got you covered. When you enter the wrong username, the creator will mark it as "Wrong," and you'll promptly receive an email containing a link to update it. Once you log in to your account you will see a pop-up notification prompting you to change your username. Simply follow the provided link, enter the correct username, and don't forget to hit the 'Submit' button to save your changes.
To make things even smoother, you can enter all your social media usernames beforehand in the account settings:
This way, you'll have them ready whenever you subscribe to a creator, and there won't be a need to enter them manually.
But what if you mistakenly entered the wrong social media username during subscription? Not to worry – you can easily request to correct it. Simply open our Help section, submit a request, and choose the option 'I would like to correct my username'. Be sure to provide as much detail as possible to expedite the process.
We're here to ensure your subscription experience is as seamless as possible. If you encounter any issues or have questions, don't hesitate to reach out. We're always ready to assist you.